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Job Description

Education

Required: Bachelor's Degree

Education Substitution: Experience can be substituted for education.

Work Experience

Required:

8+ Years of IT infrastructure

Experience Substitution: Education can be substituted for experience.

Knowledge, Skills, & Abilities

Adept at problem solving and decision making skills
Adept at collaboration and teamwork
Adept at growth mindset (agility and developing yourself and others)
Adept at execution and delivery (planning, delivering, and supporting)
Adept at business intelligence
Adept at digital literacy skills

Licenses/Certification(s)/Registration(s)

preferred:

ITIL foundations
Current Cisco Certification(s)
BICSI-RCDD
BICSI-DCDC
Schneider DCCA
CNET CDCDP

Familiarity with:
ANSI/TIA-942 (Infrastructure & Design)
BICSI 002 (Best Practices and Implementation)
ANSI/TIA-606-B (Administration and Labeling)

Competencies

Leadership & Talent: Coaches, mentors, reviews and delegates work to lower level professionals. Manages highly complex projects or processes.

Communication & Influence: Requires communication with senior leadership. Communicates with contacts both within and outside of function on matters that require explanation, interpretation, and/or advising. Influences parties within the department regarding concepts, practices and approaches.

Organizational Impact: Works to achieve operational, functional, and/or business targets with significant impact on departmental results. Recognized subject matter expert; helps develop new and improved products, processes and systems within the department. Contributes to the development of goals and planning efforts for the department. Manages large projects or processes that span outside of the department.

Knowledge & Experience: Requires mastery of specialty area and working knowledge of industry practices/other areas, typically obtained through advanced education (Masters) and strong experience.

Manager, Service Delivery - Data Center

Job Description

Qualifications

Responsibilities

Benefits