{"tool":"get_job","result":{"requisitionId":"989880","client":"Parkland","title":"Assistant Retail Service Manager","description":"Location: Main Hospital Bldg - 1st Flr<br><br><b>Assistant Retail Service Manager</b><br><br><b>Primary Purpose</b><br><br>Assists with the day-to-day Retail Operations of the Nutrition Services Department in a cost-effective manner with the overall objectives of operational excellence, executing programs, waste/shrinkage control, Safety, Regulatory Compliance, and maintaining excellent products and services for retail customers.<br><br><b>Minimum Specifications</b><br><br><b>Education</b><br><br><ul><li>Must have a two-year degree in Food Service Management</li></ul><br><b>Experience</b><br><br><ul><li>Must have a minimum of five (5) years of experience in the food service industry.</li><li>Must have (3) years of supervision or management experience in food service retail operations.</li><li>Restaurant, Hotel, or Healthcare nutrition services background preferred.</li></ul><br><b>Equivalent Education and/or Experience</b><br><br><ul><li>May have an equivalent combination of education and experience that substitutes for both the education and experience requirements.</li></ul><br><b>Certification/Registration/Licensure</b><br> <br><ul><li>Must be certified as a Food Service Manager by the City of Dallas, Department of Health and Human Services, or</li><li>Certified Food Safety Manager by the National Registry of Food Safety Professionals, or</li><li>Certified SERV Safe Food Safety Manager by the National Restaurant Association, or obtain one of the above certifications within 90 days of placement into the job.</li></ul><br><b>Required Tests for Placement</b><br><br><b>Skills or Special Abilities</b><br><br><ul><li>Must be able to communicate effectively both orally and in writing with departmental personnel, hospital staff, and the public.</li><li>Must have exceptional customer service skills.</li><li>Must have proficient knowledge of institutional kitchen operations and equipment.</li><li>Must demonstrate knowledge in food safety.</li><li>Must be willing to work flexible hours (i.e., weekends, evenings).</li><li>Must be able to demonstrate good basic computer skills with a working knowledge of personal computers, food management software programs, database programs, and data report analysis.</li><li>Must be able to effectively manage people and accommodate all cultural and environmental nuances.</li><li>Must be able to solve problems and create a resolution satisfactory to all parties.</li></ul><br><b>Responsibilities</b><br><br><ul><li>Partners with the department manager to manage and provide oversight to all areas of the department.</li><li>Assesses, prioritizes, and delegates tasks and production.</li><li>Partners with the department manager to ensure satisfactory in-stock conditions. Maintains appropriate inventory levels to achieve sales and margin goals.</li><li>Demonstrates a solid understanding of labor, sales, and margin goals and factors that influence them.</li><li>Partners with the department manager to meet labor and margin goals.</li><li>Reads and understands merchandising information.</li><li>Partners with department manager to develop and execute merchandising plans to promote products, drive sales, and create an optimal customer shopping experience.</li><li>Assists with providing menu items and products that are popular with customers, that are produced cost-effectively, and priced to attain targeted profit margins.</li><li>Collaborates with the Executive Chef and Retail Manager to analyze food production and service demands, reducing menu item run-outs and leftover waste to maximize sales and minimize loss.</li><li>Responds to customer feedback through surveys and personal interactions.</li><li>Responds to customer requests whenever possible to improve customer satisfaction.</li><li>Handles escalated difficult customer service situations and seeks solutions to delight the customer.</li><li>Trains and coaches' staff to do the same.</li><li>Selects, trains, schedules, motivates, supervises, evaluates, and recommends disciplinary action up to and including termination to ensure maximum utilization of individual and group capabilities.</li><li>Works as a partner with other Nutrition Services managers in improving department services.</li><li>Serves as the department's liaison in improving business relationships by networking with other hospital departments and campus partners.</li><li>Participates in applicable hospital committees in achieving Nutrition Services and PHHS goals.</li></ul><br><br><b>Requisition ID:</b> 989880","department":"Non-Clinical","departmentId":"632cb21de491d9002ffa50c6","employmentType":[{"value":"Full Time"}],"datePosted":"2026-08-25T00:00:00.000Z","applyUrl":"https://wd12.myworkdaysite.com/recruiting/parklandhospital/Parkland_Careers/job/Main-Hospital-Bldg---1st-Flr/Assistant-Retail-Service-Manager_989880/apply/autofillWithResume","attributes":[""],"recruiterAssigned":null,"address":[{"city":"Dallas","state":"TX","country":"USA","zipCode":75235,"address1":"","location":{"type":"Point","coordinates":["",""]}}],"city":"Dallas","state":"TX","zipCode":"75235","country":"USA","salaryMin":null,"salaryMax":null,"salRateType":null,"brandId":1037707,"createdAt":"2026-08-25T00:00:00.000Z","updatedAt":"2026-08-25T19:12:54.441Z"},"summary":"Job details for Assistant Retail Service Manager"}